• We've worked with our advertisers for years and get a significant discount that is passed on to you! We work directly with www.rentalhomesplus.com to market your home on a National level through other top sites like www.apartments.com, Google and more! Your home will also be featured on our website at www.mcneeley.com, www.craigslist.com, & www.postlets.com.
• Maintain necessary and agreed upon utilities while property is vacant. This includes turning utilities on and off into our name while the home is vacant and paying vendors and utility companies on your behalf.
• Upon the tenant move in, do a thorough walk-thru of the home, sign the lease agreement and fill out necessary state required documents. Mail/email a copy of signed paperwork to the owner.
• Regularly inspect the house and work with the owner and tenant to insure that the property is being maintained and cared for and that needed repairs are accomplished. We will provide bids if necessary for required repairs to the home and work closely with vendors to see that the job is completed.
• Collect rent checks and security deposit on owner's behalf which are kept in a FDIC insured Salem bank. Provide each owner a monthly financial statement.  We can also direct deposit your checks directly into your bank account or mail your funds to your address.
• For your tenant's convenience we provide a 24-hour day rent drop box; we have a Property Manager on call after office hours, weekends, and holidays in case of an emergency; all maintenance contractors must meet strict standards to ensure the highest quality of work is being done.
• All of our property managers are licensed with the Oregon Real Estate Agency.

Maintenance

How we keep your maintenance costs under control:

• No in-house maintenance, only licensed and insured independent contractors
• Estimates provided for owner approval on all repairs above the dollar limit YOU set
• Full documentation by repairmen of any repair caused by tenant negligence or abuse, so that tenants may be held responsible
• Online and printed support for tenants with instructions and recommendations on preventative maintenance Coordination of common problems over the phone when a repair person is not needed.

How we fill vacancies

Timely placement of qualified tenants is critical to your bottom line. When a 30-day notice is received, we spring into action. You get:

• Immediate owner notification
• Professional recommendation regarding rent amount
• Professional FOR RENT sign placed at the property
• All free advertising is immediately started when a  notice has been received
• Comprehensive use of the Internet, including craigslist, rentalhomesplus and many other sites, for maximum National exposure
• Showings that are flexibly scheduled to accommodate tenants
• A thorough professional lease to safeguard your interests

Inspections

Drive-by inspections with a written report may be performed regularly. We also produce a complete digital photographic record of the property at each interior/exterior inspection at no extra charge.

General interior/exterior inspections are conducted when we take over management, when we move tenants in and out, when roommates move out, approximately six months after each new tenant moves in (to get a feel for how they care for the property), and at least annually thereafter

All inspections are standard to our service and are provided at no additional cost to you.

Among other things, we check furnace filters, smoke detectors, CO2 detectors, grout/caulk, glass and screens, all kitchen and bathroom plumbing, and much more. If a problem is found to exist, we can quickly implement corrective action. Through this policy, we feel that unnecessary repair expenses can often be diminished or eliminated.

Bookkeeping

We send owner funds with a detailed accounting statement earlier than most Salem management companies on or about the 10th of every month. We can provide you with funds even quicker through direct deposit to your account. We will also provide you with a 1099 and cashflow/expense report every January. This makes tax time easy and accurate!

Trouble with tenants?

Having difficulty with a delinquent tenant? We will attempt to resolve the issue or we can work in tandem with our eviction service provider to process an eviction to get possession of your property restored to you. Landlord Solutions works on a flat-fee basis and specializes in evictions. We will serve your tenant the proper legal forms, process all the necessary paperwork and will even represent you in court if the need arises. As professionals, we constantly strive to provide the most current information, and stay on top of changes in Federal, state and local laws and codes.